Contact information

Contact Information

If you have questions regarding an existing order, please contact us using the information below.

Customer Support

Email: forcookids.faq@yahoo.com

Please include your order number in all inquiries.
Messages without an order number may not receive a response.

Business Information

Store Name: forcookids.me
Legal Entity: Niklas Mayr
Business Address: Zeller Berg 14a, 6330 Kufstein, AT
Email: niklasmayrfck@gmail.com

Support Availability

Customer support is provided exclusively by email.

  • Responses are typically provided within 1–5 business days

  • Support is available Monday–Friday, excluding public holidays in Austria

Important Notice

We do not provide:

  • Phone support

  • Live chat support

  • In-person customer service

For legal and order-related matters, communication must be made in writing via email.

Order Issues

For damaged, defective, or incorrect items, please refer to our Return & Refund Policy before contacting us.
Claims that do not meet the stated conditions may not receive a response.